Picking A Park City Property Manager

You need a company you can trust to handle your operational responsibilities.  Here are some recommended questions to ask and understand when selecting a Property Management Company:

• How many years has the Property Management Company been operating?
• Business hours, do they vary with different seasons?
• After hours, how are check-ins handled? How are emergency- maintenance problems handled?
• Are services sub-contracted or do you maintain a staff to handle housekeeping and maintenance services?
• Review contract in detail and understand the commission structure; i.e. is it based on gross revenue, net revenue, how are travel agent and/or credit card fees handled?
• What housekeeping and maintenance services are included; is there a fee associated?
• Understand cancellation terms and the need for honoring existing reservations.
• How often are owner statements prepared? Review a standard year-end statement to understand credits and charges.
• How do you handle advance deposits? Do you have a trust account for owner rental revenue?
• How do you market your company, and more specifically, how will you market my property?
• What are the start-up costs?
• Do you have projections so I can know what to expect in upcoming years in addition to past years’ actual revenue #s for comparable type properties.
• What can you provide to me with regards to your company’s financial strength and ability to perform?